Rua Iracema, 42 – Enseada
Guarujá – São Paulo – Brasil
CEP: 11443-400

Tel.: (+55) (13) 3351 9556
Tel.: (+55) (13) 3351 9557

(13) 99664-0001



Notice of Cancellation must be sent to the hotel in writing (email or fax)

Reservations cancelled up to 10 days prior to the arrival date – 100% refund

Reservations cancelled up to 5 days prior to the arrival date – 50% charge

Reservations cancelled less than 5 days prior to the arrival date – 100% charge

If no prior written communication is made prior to the check-in date, on the next day the reservation will be cancelled as no-show, with no right to request a refund and the vacancy will be given to any other guest interested in the reservation

If the room you are booking is labeled as non refundable, non cancellable or similar, all cancellations will incur a 100% charge, regardless of the date in which the cancellation is requested

No refund will be given on Early Departures

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